Instagram is an insanely popular photo-sharing app on iOS and Android; it’s owned by Facebook. It has millions of users all across the world, but some users are facing some problems with this app, like Instagram Crashing on iOS and Android phones. If you are one among them, then here is how to fix these issues.
If Instagram is crashing on a person’s device, then its type must be known, because Instagram crashes for different reasons on iPhones than on Androids. In most cases, however, simply restarting the app can resolve the issue. Alternatively, waiting before retrying to access it may work as well.
Below, we address some of the common causes for Instagram crashing and present possible solutions.
Resolving the Issue on Android
Normally, when the app crashes due to over-heating or high mobile data usage by other apps, it will automatically get back after a few seconds while using WiFi. But if it doesn’t work out for you, then follow these steps that I found while solving this issue on my android phone:
#1 Clear cache & data #2 Restart your device #3 Update Instagram app #4 Switch off and restart your device #5 Reinstall Instagram app
#1 Clear cache & data:
Clearing Cache and Data will delete the temporary files and register the program. It will clean up the unnecessary data to fix bugs and errors in any program. To clear data and cache in Android, you can follow these steps:
Go to Setting > App Manager option > Then open “Instagram” option > Tap on “Storage” option > Clear all types of files, then reboot your device. Here are some full details about clearing cache for android devices.
#2 Restart your device:
If that doesn’t solve the issue, shut down your phone completely by holding the power key down for some time till it restarts automatically. This helps you in freeing up memory that may be clogged with temporary files.
#3 Update Instagram app:
Instagram has already released the new version for Android. If your phone is still not compatible with upgrading to this latest version, it will not work on lower versions of Android OS installed on your device.
#4 Switch off and restart your device:
You can also switch off your device completely by holding the power button down till it restarts automatically, then open Instagram again after a few minutes thinking it might solve some issues, if any.
#5 Reinstall Instagram app:
Sometimes, reinstalling the app works perfectly when everything else is not working, so just uninstall the Instagram app completely from your device and then download the Instagram APP latest version install it again on your phone.
The Instagram crashing issues might be solved by following these steps; however, if you are still facing this crash problem with Instagram after trying all these methods, then contact Instagram Support to find a permanent solution for this crash problem.
Why does Instagram crash on iPhone?
You’ve had your iPhone for some time now, but what do you use it for? Most likely, you use it to snap selfies of that killer tweed outfit, ogle the latest spectacular sunset, and of course, share cute polaroids with all your pals.
You may be asking yourself: Why is my Instagram crashing?
There are a number of reasons why your iPhone may be having trouble connecting to Instagram. But before we dive into the most common causes, let’s take a quick moment to learn about how Instagram works.
As you probably know, Instagram is best known for its photo-sharing options. When you decide to share photos on the app, they are sent through an internal server that accesses the internet to send your images to your various contacts. If this process is interrupted somehow, though, you’ll start seeing errors pop up when attempting to upload new photos or view old ones.
Now here are some of the most likely culprits behind why your phone is crashing:
1. You’ve Reached Your Data Limit
If you have an unlimited data plan, this likely isn’t your issue. But if you’re like most smartphone users in the U.S., the chances are high that you’re paying by the bit for every time you check Instagram, tweet, or do anything else on your phone that involves using up megabytes of data to access the internet.
Unfortunately, once your data hits its limit, Instagram won’t load anymore until you get another connection (either WiFi or through an actual paid plan). To find out how much data you use each month, visit this site to get started: http://www.cnet.com/how-to/track-mobile–usage/
2. Your Phone’s Too Old
Unfortunately, the iPhone 5 and newer operating systems do not play nicely with Instagram. If your phone is more than a year old, it may be time to upgrade! Newer iPhones come loaded with better processors that help them handle social media sites like this one without any problems. You can even get an iPhone 6 if you want — it has pretty much the best of every major iPhone release rolled into one great device.
3. Your RAM Is Full
Just like older computers, iPhones sometimes struggle when they run out of memory storage space. While we don’t know what kind of electronic devices you use on a daily basis (iPhones certainly aren’t known for their ability to multitask), but if you’ve downloaded too many games or carried out too many other large tasks at once, your phone may not be able to handle Instagram. To fix this issue, you’ll need to restart your device by unplugging it and removing the battery for about 10 seconds – this will release any stored up pressure on the RAM.
4. Your Internet Connection Is Poor
If you’re having problems downloading photos or sending messages while using Instagram, the chances are good that other applications on your iPhone are also experiencing issues. No matter what type of internet connection you have, whether it’s WiFi through your home page or a personal hotspot you use in the car, there’s bound to be some kind of interference that can cause errors when trying to access certain sites like Instagram.
The best way to find out if this is the issue? Do a quick Google search of your location and see what kind of connectivity you should be getting. If other users in your area are also reporting poor internet service, then it’s likely that there’s an outage or something similar going on with your connection.
5. Your App Is Outdated
This problem usually arises when you run out of storage space on your phone but still have apps you never use taking up as much as possible (we’ve all been there). When this happens, iOS will remove whatever app gets pushed to the bottom of the pile and begin “prioritizing” those that you’re actively using over ones that sit idle for weeks at a time.
Unfortunately, every now and then, it prioritizes the wrong app and decides to stop giving it as much storage space as necessary to keep running correctly. Once this happens, you’ll have to manually delete the faulty app from your phone – just download a new copy from the App Store if you miss it!
6. You’re Using 3G Data
If you’re not sure whether or not you’re using 3G data, check your settings by tapping “General” and scrolling down until you see an option called “Mobile Data.” This will tell you how much data is being used up each month and what kind of internet connection (3G or 4G) you currently have active on your phone. If for some reason, it says that 3G is active even though there’s no way you can go online with it (for example, if you’re in a basement), then the app needs to be updated before anything else!
7. Your Account Isn’t Authenticated
In order to have access to Instagram’s full features – such as having the ability to upload photos and send direct messages from within the application itself – your account must be authenticated.
8. You’re Sharing Something That’s Too Large
When you try to upload a picture onto Instagram, it checks to ensure that either your current internet connection or phone storage space is enough to store the image before processing it. However, if neither of these requirements is met, then there’s nothing stopping the app from trying anyway – which can cause all sorts of problems when the size exceeds what your device can handle. In this case, you’ll simply have to wait until everything cools down and calm down a bit before going through with any more posts.
9. Your Device Is Overheating
Suppose the camera on your iPhone is getting excessively hot whenever you try using it with Instagram. In that case, this means that your device is trying to compensate for the extra internal heat. The best thing you can do in this situation is leave it alone until it’s had a chance to cool off – even if it takes hours. Once everything has returned to normal, you should use the app normally again without any issues.
10. Your Phone Has Malware
This problem usually strikes when people use third-party applications or visit shady websites containing viruses and malware if you’re unsure whether or not your phone has been affected by one of these programs.
Why does Instagram crash on Android?
Today I was trying to share an Instagram post on Facebook, but it crashed. The message that popped up said that the app had stopped unexpectedly.
The only thing I could do was close it by force and reopen it.
When this happens, you can’t comment on what you want to say, so there is a real problem with this kind of app. Despite its popularity, Instagram has many users who complain about not using the platform properly on their Android phones because they crash frequently.
That’s why we’ve analyzed these problems and come up with ten likely reasons for them all crashing at once, which are also obvious causes for failure in other apps like Messenger or Gmail.
1- Corrupted Data
Most of the problems with the device are due to the cache of data stored in it. As you use your device more or less, there is a growing collection of junk files that may be playing tricks on your phone. Especially if you downloaded some app recently, an easy solution to this problem is to delete everything and leave just what’s essential.
2- The Operating System
The operating system has the biggest impact on how applications work on your phone, so check out any software update available for your device. If it doesn’t find any updates, try cleaning up temporary files like settings and error reports, which can accumulate over time and make many apps crash without you even noticing it.
3- Memory Problems
Sometimes memory problems can cause all sorts of errors on your phone. In this case, you should close all unnecessary programs from your phone and put your device in airplane mode for a couple of minutes or reboot it. If you have a lot of apps open at the same time, then try closing them and testing Instagram again. If it doesn’t work, it’s because there isn’t enough memory to run as smoothly as you would like.
4- Hardware Quality
You can buy Android phones with different storage capacities, but even if they’re 32 GBs, they might not always offer that much memory capacity. For example, a 16 GB phone only has around 7 GBs of space left after booting it up and updating other apps. So to avoid any problems with your memory card, consider buying a device with at least 32 GBs of storage.
5- Virus
An android virus can cause your phone to crash, so be sure to install an anti-virus app on your device. It’s the best possible defense you could have against cybercriminals who want to steal your data or take over other apps on your phone remotely.
6- Compatibility Issues
You might be using Instagram in a version of Android that is not supported by it, which will prevent you from using the app properly. That’s why you should always check any information about other apps before downloading them onto your device to avoid any problems while running them later.
7- No Location Enabled
Instagram requires location services enabled for uploading photos because it tags where they were taken, so make sure that Instagram can access your location from GPS, WiFi, or mobile data.
8- Poor Connection
If you’re using a phone with 2G connectivity, the chances are that Instagram won’t work as well as it does on other phones. In this case, we recommend switching to 3G, 4G, or WiFi so you can enjoy your app without having to worry about random crashes.
9- Other Android Apps
Instagram and other apps need memory space and resources to function properly, so if you have too many open apps at once, they might interrupt each other and cause the system to crash suddenly. Closing all unnecessary programs will solve this problem fast.
10- Power
When you don’t use your phone for a while, its display turns off and just takes up power, which can cause all sorts of errors when you try using the phone. So always lock it before putting it into your pocket or bag to avoid any problems while running other apps on your device.
That’s why we’ve analyzed these problems and come up with ten likely reasons for them all crashing at once, which are also obvious causes for failure in other apps like Messenger or Gmail.
Conclusion
There are a number of reasons why your phone may be having trouble connecting to Instagram. Above, we’ve dived into the most common causes; let’s take a quick moment to see the common issues that might make your Instagram crush on your phone.
Corrupted Data; Most of the problems with the device are due to the cache of data stored in it. As you use your device more or less, there is a growing collection of junk files that may be playing tricks on your phone.
Memory Problems; Sometimes, memory problems can cause all sorts of errors on your phone. If you have a lot of apps open at the same time, then try closing them and testing Instagram again.
Hardware Quality; You can buy phones with different storage capacities, but even if they’re 32 GBs, they might not always offer that much memory capacity.
Compatibility Issues; You might be using Instagram in a version that is not supported by it, which will prevent you from using the app properly. That’s why you should always check any information about other apps before downloading them.
Poor Connection; If you’re using a phone with 2G connectivity, the chances are that Instagram won’t work as well as it does on other phones. In this case, we recommend switching to 3G, 4G, or WiFi so you can enjoy your app without having to worry about random crashes.
You’re sharing something too large; When you try to upload a picture onto Instagram, it checks to make sure that either your current internet connection or phone storage space is enough to store the image before processing it. However, if neither of these requirements is met, then there’s nothing stopping the app from trying anyway – which can cause all sorts of problems when the size exceeds what your device can handle.